Vattenfall使用entity整合网络监控

案例研究


概述

Vattenfall is one of Europe’s largest generators of electricity and producers of heat. The company’s IT group began to face serious challenges due to a disjointed monitoring environment that was spread across its regional operations centers. 与Entuity, the company was able to consolidate a disparate sets of tools and monitoring approaches and centralize network management. This allowed the IT team to significantly increase operational efficiency and gain deeper visibility across the network.

公司强调

  • 公司规模:30,200名员工
  • Countries Supported: 瑞典, Denmark, Finland, Germany, Netherlands, Poland, United Kingdom
  • 网管软件:企业网络管理

业务需求

One of Europe’s largest generators of electricity and producers of heat, 瀑布瀑布大约有6个.200万电力客户.300万电网客户.900万天然气客户和约30200名员工. 母公司, Vattenfall AB, 是瑞典政府100%拥有的吗, 总部设在索尔纳, 瑞典. Vattenfall’s IT monitoring operations were separately deployed across three main regions, 包括德国, 瑞典, 和波兰. 结果是, the company faced several challenges stemming from this decentralized monitoring approach. 具体地说, each region was monitoring its part of the network using different tools with different levels of monitoring capabilities. 一个地区正在使用一个大的, 遗留框架网络管理解决方案, while the others were using multiple open source or low-end monitoring tools. 每个地区都必须保持自己产品的技能, 而且每家公司都有自己的监控成本. 该公司也缺乏对网络的全球视野.

IT运营集中化

作为公司计划的一部分, Vattenfall decided to engage in a project to centralize their IT monitoring operations in Poland. Entuity, 以及BMC TrueSight操作, Entuity与之紧密结合, were chosen to replace the solutions currently deployed across their regional operations centers. “Entuity along with its integration to BMC TrueSight allowed us to consolidate a lot of functionality that was spread out across many locations,Andrzej Ciupa说、监控 & Vattenfall的远程操作管理器. “It helped us move from a disjointed set of tools that were costly to manage, 以一种集中一致的方式监控整个网络, 主动, 有效地.”

企业:它只是工作

The IT team at Vattenfall chose Entuity as their network monitoring solution for several reasons. 首先,Entuity易于安装. 用Ciupa的话来说:“咔哒,咔哒,咔哒,它就这样工作了.” No prerequisite software setup or complex configuration was required. 一切都可以无缝地运行. Second, Entuity Views make it easy for the team to breakdown their global infrastructure by regions. And the Explorer provides a “one stop shop” to view all of their required metrics as well as drill down for instant access to historical data. 第三, Entuity’s dynamic mapping capability shows them exactly how the networks are connected and what else is affected during outages.

该团队选择Entuity还有其他原因:

内置设备支持. Entuity supports hundreds of devices out of the box and immediately starts monitoring key metrics without requiring users to trawl through MIB files to select metrics themselves.

可扩展性. Entuity’s Stormworks development engine is a powerful mechanism for extending device support, which is critical for dynamic networking environments like Vattenfall’s.

强大的事件管理. Entuity提供开箱即用的有价值的事件. Its sophisticated yet usable event management system allows the IT team to easily create rules specific to their network, to further prioritize events and reduce the volume of events forwarded to the TrueSight Operations console.

可定制的报告. Entuity’s embedded reporting functionality includes over 100 out of the box reports and allows the IT team to easily customize reports to meet their requirements.

网络可用性即十大赌博正规老平台. Entuity’s Service availability monitoring gives the Vattenfall team a view of services across all parts of the network.

易陷陷阱监测. Entuity’s MIB Parsing allows for quick and extensible trap handling.

简单的升级. Entuity’s simple upgrade procedure eliminates the need for complex pre-planning, 这是Vattenfall之前的解决方案经常出现的情况.

内置集成. The TrueSight integration guarantees that Vattenfall has network visibility from the TrueSight central console and one-click workflow back to Entuity. This enables instant and deep analysis, and more accurate diagnostics.

“Entuity and its integration with BMC TrueSight allowed us to consolidate a lot of functionality that used to be spread out across many locations. It helped us move from a disjointed set of tools that were expensive to manage, 以一种集中一致的方式监控整个网络, 主动, 有效地.”
——安德烈·丘帕、监控 & Vattenfall远程操作经理

卓越的解决方案和支持

今天, Entuity is being used to monitor the whole Vattenfall estate of over 3000 devices and is integrated with TrueSight to provide a centralized events console for network, 十大赌博正规老平台器, 应用程序监控. The company has deployed eight Entuity 十大赌博正规老平台器s across Poland, Netherlands, 瑞典 and Germany.

Entuity met Vattenfall’s challenge to centralize their monitoring and give them extensive control and visibility across the network. But the company is also impressed by the responsiveness of Entuity Support.

The Vattenfall team is happy to have access to a group of network experts who take time to listen to their needs and whom they can trust to work hard at addressing their requirements and challenges.

据Ciupa说, “Working with Entuity’s Support team is so different from our experiences with other vendors where we’ve made requests and then waited for months only to get no response or ‘no’ for a response. Entuity gets back to us quickly and does their best to help us do everything we need to do.”